East-West Digital News 24 September 2012
Leta Capital announced last week it has invested $600,000 in Redhelper, a provider of SaaS solutions for online customer service and behavioral data analysis for e-commerce sites. The transaction valued the company at “more than $2 million,” Leta announced.
The startup was founded just one year ago by three classmates from the technical deparment of Moscow State University: Anton Chernyatin, Dmitry Tsyopa, and Roman Semyonov. Redhelper claims it is already in use by “more than 5,000 Internet shops,” involving more than “20,000 customer service operators.”
The Moscow-based startup says its system is used “in at least 15 countries,” although its corporate website has no English version.
One of the company’s latest products is Co-Browse, a service that allows operators to show products to online shoppers in the browser’s window.
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